terms and condition
Welcome to Tokyo Luxe Drive. We’re honored to guide you through Tokyo's most iconic destinations in style. Before booking your experience, please take a moment to review the following terms and conditions.
1. Booking & Reservations
To secure your reservation, you must complete the booking process through our official website or an authorized partner. All bookings are subject to availability and confirmation.
We recommend booking at least 2–4 weeks in advance to ensure your preferred vehicle and date.
2. Payment
Accepted Payment Methods:
PayPal and Stripe
Payment Timing:
Payments made via PayPal or Stripe are processed immediately.
Pricing:
Prices are listed on each individual course page.
Prices are listed in USD and Japanese Yen (JPY) unless stated otherwise.
3. Cancellation & Refunds
Cancellations made up to the day before the tour date are free of charge.
Same-day cancellations will incur a 50% cancellation fee.
In cases of extreme weather or natural disasters making it impossible to operate the tour, a full refund will be issued.
4. Weather-Related Cancellations
If we determine that weather conditions may impact safety or the quality of your experience, we’ll offer a reschedule or a full refund, as long as the cancellation is confirmed 24 hours before the tour.
Refunds will not be provided for weather changes within 24 hours of the tour unless we are unable to operate.
5. Tour Participation & Liability
By joining a tour, you voluntarily assume the risks associated with riding in high-performance vehicles and participating in sightseeing activities.
You agree that Tokyo Luxe Drive, its team, drivers, and affiliates are not liable for any injuries, accidents, or property damage during the tour.
You certify that all guests are in suitable health to participate and are responsible for their own belongings.
6. Media & Photography
We may take photos or videos during the tour for promotional use (social media, website, marketing materials). If you prefer not to be included, please inform us in writing before the tour begins.
7. Uncontrollable Events
We do our best to curate every experience, but some elements may be beyond our control (traffic, vehicle turnout at Daikoku PA, etc.).
By booking a tour, you agree not to hold us responsible for unforeseen circumstances and acknowledge that reviews based on these uncontrollable factors may not reflect the full quality of our service.
8. Transportation Disclaimer
Tokyo Luxe Drive is not a taxi service or vehicle rental company. We provide guided sightseeing experiences in accordance with Japanese law and the regulations of the Ministry of Land, Infrastructure, Transport, and Tourism.
9. Use of Website
You agree to use the Tokyo Luxe Drive website only for lawful purposes. All content is protected under copyright and intellectual property laws. Unauthorized reproduction is prohibited.
10. Changes to These Terms
We may update these Terms & Conditions from time to time. Your continued use of our website and services constitutes acceptance of any revisions.
11. Governing Law
These Terms are governed by and construed under the laws of Japan.
12. Contact Us
For questions, clarifications, or feedback about these Terms & Conditions, please contact us at:
Business Name: S&Y LLC
Address: 3-11-5 Minami-Ikebukuro, Toshima-ku, Tokyo 101
Phone Number: 090-6865-2726
(Available from 9:00 AM to 6:00 PM JST, excluding weekends and public holidays)
Email Address: tokyoluxdrive@gmail.com
Contact Person: Yoshiaki Sakai
